I took my 2011 VW Tiguan to Reeves to get resolution for four “irritating” dashboard error LEDs that stayed on constantly. Dustin, my service adviser, explained Reeves diagnostic process and its associated initial cost, and that any other identified deficiency would be discussed with me before any action was taken. The next day, I was informed that the technician had discovered several potential problems that might worsen over time and lead to possible vehicle failure. Dustin worked with me to bring the associated cost to a manageable, affordable level and I gave the OK to do the recommended repair work. The LEDs are now off and I feel confident that with scheduled maintenance, I should get many more years out of my VW. All people that I dealt with, (my service adviser, the two shuttle drivers who took me back to and from my residence to recover my wallet that I forgot to bring with me (A REAL DUH MOMENT ON MY PART) and the lady that handled the final invoice) were extremely polite, friendly and very helpful. Overall, the Reeves VW Service experience was OUTSTANDING.
Rodney and Clarissa did an excellent job. Made our buying experience nice and pleasant. This is our 3rd car from VW Reeves Tampa.
Help of connecting car service - Help to connect service of checking the engine control light up. Thanks for your help!
Rodney Brown - VW Tiguan - For a truly enjoyable buying experience do business with Rodney Brown at Reeves VW in Tampa Florida. I bought a Certified used VW Tiguan in excellent condition from a sincere and professional gentlemen. Thank you Rodney!
Really interested in the well being of the car and the customer
Buy your VW from Rodney Brown. Great job Rod, thank you!
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