We had a great experience. Sandra is awesome !!!she always helps us out and gets us the best deals .we have purchased many cars from Sandra and she always comes through.We are super satisfied ?Thanks!
Sondra is a terrific sales person. She actually listens! The whole experience of buying my certified 2013 VW EOS was an unexpected pleasure. Reeves is an unusual dealership...they aren't into the pressure and games played by most dealerships. I've walked out of other dealerships because of their stupid sales techniques but at Reeves, I knew what I wanted, told them what I'd pay and they bent over backwards to do it my way. Also, I will only buy certified used vehicles from now on because of the awesome warranty VW offers. To top it off I LOVE MY CAR!!!!!!!
Really good group of people. Matt is a great guy. THANKS Matt!
Nice waiting room friendly service
I love Reeves and deeply appreciate Rodney Brown, the emodiment of everything the dealership symbolizes: professionalism, superior product choice, peerless services, and fair prices. A company's reputation is the sum total of its employees. Rodney definitely personifies this truism. Reeves w/out a doubt w/out peers in Tampa Bay.
Rick was amazing and helpful regarding the issues with my 2011 Routan. I encountered several issues with the car shop I had my car in, they even misplaced my car for 5 days. Once my car made it to Reeves it was smooth sailing. They had my car ready to go in a timely manner.
Great customer service! While car was getting repaired they stayed in touch and Toni was great she very nice and helpful. Loved the service. Especially Toni was great. Will use them again thanks.
I am notorious for having little patience for sales situations, and car dealerships tend to be the worst. So, my guard is always up and my mood is fragile when buying a car. I must say that I have never been so happy with a car buying experience as I am with Reeves VW. The surprisingly pleasant experience started with Rodney, the sales associate. I would attribute 75% of my 100% great experience to Rodney’s superb customer service. I never felt like it was a struggle or that he was trying to deceive me in the least. Rather, he was solely concerned with the needs of my wife and I, and that included pricing. We received a great discount on a new Passat and I was satisfied with the first offer (never happens with me!). Find or ask for Rodney when you go to Reeves VW! He even guaged my interest in additional warranty coverage and because I was uninterested, he helped us skip the warranty sales pitch from the financing manager. I really appreciated that. Everyone else at Reeves VW was also extremely kind and helpful, and it is clear that the culture Reeves creates for their employees trickles down to great customer service throughout the company. I fully recommend that you go to Reeves for your next car! You will be happy you did, I guarantee it.
I bought my VW Passat at Reeves, and have had it serviced there ever since. Easy scheduling, quick service, and a nice wash at the end. Great people and easy to work with.
I am moving to another state, but having bought my car here in addition to servicing on site I have to say that what I will miss most of Reeves VW is Toni Wyman. She is an exceptional Service Agent and if you are in need of caring/honest service options and necessities do not hesitate in booking a service appointment with her, you will not regret it!
Hi, Overall, my experience has been excellent. The representatives are always professional and friendly. For me it was great that I could have a rented car because I could get things done. Thanks,Deepa Malavalli
Service Dept took good care of me. Car was ready sooner than promised. Service advisor kept me up ro date. Good job!
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