The service was fast and performed by professionals. My service rep. Toni was exceptional at her duties and exceeded all my expectations. She was very informed and was able to rectify any problem that had arisen. I highly recommended Reeves Volkswagen for service and new car purchases.
Great experience! I drove 3.5 hours each way from Jacksonville to buy my daughter a car Sondra the salesperson was great. She had everything done when I arrived and I was out in under an hour with my car just as promised! I got a great deal. I definitely would recommend Sondra and Reeves Volkswagen (they are lucky to have her)!!
I had a great experience with Rodney Brown at Reeves. Offered a fair price up-front so we didn't have to haggle and answered all my questions.
Rick is great. We had a long "to do" list and it was done quickly and perfect. The service department is very clean and all are friendly.
The purchase process at Reeves was much better than my previous purchase at another dealership. The sales staff was friendly and there was no pressure to purchase. I say again no pressure. There was no “what do I have to do to get you to buy today. “ Also Rather than sitting all day haggling over ridiculous offers that are just insulting and a down right rip-off. Reeves started with a fair offer and the deal was made quickly. The financing was great. Reeves was able to find a lower rate than our own bank had offered.
Melissa was awesome. She greeted me right away. She gave me her full attention when we discussed my concerns with my vehicle. She kept me in the loop of what was going on while I waited and even went out of her way to find a technician to help me connect my cellphone to the Bluetooth in my car.
Cameron and Zaq were organized and prepared and very pleasant to deal with. This is our 5 th VW purchase with Zaq, he’s a stand up guy, honest, genuine, respectful and easy to talk to. I think Cameron works well with Zaq and is on his way to becoming a great salesman as well. Being respectful of the customer’s time is important and both of them showed us much consideration.
Rick. Knight is attentive, listens to your needs, and honest, made me feel special.
Always expert, considerate, timely.
As always, Rick Knight and the service guys are at the top of their game! I have been a customer of Reeves for many years and will NOT buy or have my vehicle serviced anywhere else!! Everyone at Reeves deserves 4 stars.
Melissa was great! She was friendly and kept me well informed. Thanks.
Always have good customer service. Tammy (sp) is a great person to work with when coming in for service. Love my VW Tiguan!
Great customer service! Everyone was really nice and attentive from the moment you walk in. Elijah took care of me and he did an amazing job-very professional, friendly, and knowledgeable. Diagnosed the issue and had it taken care of in under two hours. No pushing to do anything that wasn’t necessary which was nice for a change! Complimentary car wash afterwards?
Great place,excellent sales agent. Sondra Narciso exceeded my expectations as a sales agent, Finance department went the extra miles. Reeves is the right place to buy the right car.
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